I can't sign in

What to do if you can't log in to ClearVerso.

FAQs & TroubleshootingAll Users Last updated 13 Aug 2026

I can't sign in

  1. Check you are using the email address your organisation invited.
  2. If using email and password, use Forgot password to reset it.
  3. If using Google or Microsoft, make sure that account's email matches your invited email.
  4. Check with your Organisation Owner that your account is active.

If you still can't sign in, contact your Organisation Owner or ClearVerso Support.

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