Cookie Policy

This Cookie Policy explains how LoomHQ ("we", "our", "us") uses cookies and similar technologies when you visit the LoomHQ website or use the LoomHQ platform.

By continuing to use our website or platform, you agree to the use of cookies as described in this Policy.

Cookies are small text files placed on your computer, tablet or mobile device when you visit a website.

Cookies help websites:

• Remember your preferences
• Keep you securely signed in
• Improve website performance
• Understand how services are used
• Provide a better user experience

Cookies cannot access files on your device or install software.

LoomHQ uses cookies to provide a secure, reliable and user-friendly experience. We categorise cookies into four groups.

These cookies are required for the platform to function correctly. Examples include:

• User authentication
• Secure session management
• Security tokens
• Load balancing

These cookies cannot be disabled. Without them, the platform will not work correctly.

These cookies remember your preferences to improve your experience. Examples include:

• Language preferences
• Display settings
• Navigation preferences

Disabling these cookies may affect platform functionality.

These cookies help us understand how users interact with the platform so we can improve it. Examples include:

• Pages visited
• Features used
• Error logging
• Session duration

We use only aggregated, anonymised data for this purpose. We do not track individual users for advertising.

Some features of the LoomHQ platform may use third-party services that set their own cookies. These may include:

• Authentication providers (e.g. email verification services)
• Infrastructure and performance services

We do not use third-party advertising or tracking cookies. We will always notify you if this changes.

Cookies used by LoomHQ fall into two categories based on duration:

• Session cookies: Temporary cookies that expire when you close your browser. Used for authentication and security.
• Persistent cookies: Cookies that remain on your device for a set period to remember your preferences and settings.

You can control or delete cookies through your browser settings. Most browsers allow you to:

• View cookies stored on your device
• Delete all or specific cookies
• Block all cookies
• Block third-party cookies only

Please note that blocking essential cookies will prevent you from using core platform features, including signing in.

For guidance on managing cookies in your browser, visit www.allaboutcookies.org.

By using the LoomHQ platform, you consent to the use of essential and functional cookies as described in this Policy.

Where we use performance or analytics cookies, we will seek your consent separately where required by applicable law.

We may update this Cookie Policy from time to time to reflect changes in technology, legislation or our data practices.

The "Last Updated" date at the top of this page will always reflect the most recent version. Material changes will be communicated via email or in-Platform notification.

If you have any questions about this Cookie Policy, please contact us: