Why can't I perform an administrative action?

Why admin actions may be unavailable.

FAQs & TroubleshootingAll Users Last updated 13 Aug 2026

Why can't I perform an administrative action?

Administrative actions (creating organisations, managing users, licences, portfolios and organisation settings) are restricted to Organisation Administrators and Super Admins.

  • If you need to perform an admin action, ask your Organisation Owner.
  • If you believe you should be an admin, ask them to check your governance role.

For security reasons, ClearVerso Support cannot grant administrative access — only your Organisation Owner can.

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